PRIVACY POLICY

1.1 Personal Data You Provide Directly

• Contact information. As part of our operations, Wayg may collect information such as your name, email address, telephone numbers, address etc.
• Bank account information. For sellers, we would require your bank account information to transfer funds into your account when a gift-card has been successfully redeemed in your shop.
• Communications. If you contact us directly, for example, with an inquiry or a support request, we may receive additional personal data about you, including your email address and the content of your communications.

1.2 Personal Data We Collect Automatically

• Device Information. We receive information about the device and software you use to access our Services, including Internet Protocol (IP) address, web browser type, operating system version, and device identifiers.
• Usage Information. To help us understand how you use our Services, including the Demo portion of our website, and to help us improve them, we automatically receive information about your interactions with our Services. This information includes records of your purchases and information about your other activities related to our services, such as date and time of your sessions, the pages you view, links to/from any page, and time spent in a session. Some of the data we gather through the use of cookies and similar technologies as discussed below.
• Location Information. When you use our Services, we may collect or infer your general location information. For example, your IP address may indicate your general geographic region.

1.3 Personal Data That We Receive from Others or Infer

• Partners. We may retrieve additional personal data about you from third parties and other identification/verification services. We may combine that data with other information we have about you.
• Publicly available sources. Public sources of information such as open government databases.
• Inferences. We may infer additional Personal Data based on the Personal Data described above. For example, for site visitors, we may infer your interests based on the web pages you view.

1. Provide you with the required services
2. Respond to your questions or requests
3. Improve features, website content and analyse data to develop products and services
4. Address inappropriate use of our website
5. Prevent, detect and manage risk against fraud and illegal activities using internal and third party screening tools
6. Send you marketing content, newsletters and service updates curated by Wayg (only with your explicit consent)
7. Verify your identity and the information you provide in line with Wayg’s statutory obligations using internal and third party tools
8. Maintain up-to-date records
9. Resolve disputes that may arise, including investigations by law enforcement or regulatory bodies
10. Any other purpose that we disclose to you in the course of providing Wayg services to you

• Sellers. We may share your contact information with sellers as part of your purchase details for record purposes. We will not share this information with other third parties except as a necessary part of providing our website and services. Please review your seller’s privacy policy to understand the privacy policies guiding the merchant you transact with.
• Service providers. We share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we've hired to provide customer service support, to assist in protecting and securing our systems and services, or to perform sanctions screening and identity verification services may need access to personal data to provide those functions. The processing by such third parties shall be governed by a written contract with Wayg to ensure adequate protection and security measures are put in place for the protection of personal data in accordance with the terms of this Privacy Policy.
• Payment providers. To process payments that you make via the platform, we use third-party payments processors. Please note that we do not receive your payment details from them, but only payment confirmations and details of the transactions you perform. Payment processors are independent controllers over your payment information which includes your payment card data. To learn more about how those third-party payment processors process your payment details, please visit their websites or contact them directly.
• Affiliates. We enable access to personal data across our subsidiaries, affiliates, and related companies, for example, where we share common data systems or where access is needed to provide our services and operate our business.
• Corporate transactions. We may disclose personal data as part of a corporate transaction or proceeding such as a merger, financing, acquisition, bankruptcy, dissolution, or a transfer, divestiture, or sale of all or a portion of our business or assets.
• Legal and law enforcement. We may access, disclose, and preserve personal data in accordance with applicable laws and when we believe that doing so is necessary to comply with applicable laws or respond to valid legal processes, including from law enforcement, regulators, or other government agencies.
• Security, safety, and protecting rights. We will disclose personal data if we believe it is necessary to:
  • protect our customers and others, for example to prevent fraud, or to help prevent the loss of life or serious injury of anyone;
  • operate and maintain the security of our services, including preventing or stopping an attack on our computer systems or networks; or
  • protect the rights or property or ourselves or others, including enforcing our agreements, terms, and policies.

We will retain your information for the following periods:

• As long as reasonably necessary for the purpose of providing our services to you
• For the duration your account is active and we have your consent
• For the period needed to comply with our legal and statutory obligations
• As needed to verify your information with a financial institution
• Wayg is statutorily obliged to retain the data you provide in order to process transactions, ensure settlements, make refunds, identify fraud and to comply with applicable laws and regulatory guidelines.

• The Data Subject has given consent to the processing of his/her Personal Information for one or more specific purposes;
• The processing is necessary for the performance of a contract to which the Data Subject is party or in order to take steps at the request of the Data Subject prior to entering into a contract;
• Processing is necessary for compliance with a legal obligation to which Wayg is subject;
• Processing is necessary in order to protect the vital interests of the Data Subject or of another natural person; and
• processing is necessary for the performance of a task carried out in the public interest or in exercise of official public mandate vested in Wayg.

Individuals who have Personal Information held by Wayg are entitled to reach out to Wayg to exercise the following rights:

• Right to request for and access any Personal Information collected and stored by Wayg;
• Right to be informed regarding their Personal Information;
• Right to be informed about appropriate safeguards in place where data is transferred abroad;
• Right to object to automated decision making and processing;
• Right to request rectification and modification of Personal Information which Wayg keeps;
• Right to request the deletion of their data;
• Right to request the movement of data from Wayg to a third party - this is the right to the portability of data;
• Right to revoke consent;
• Right to object to direct marketing, and to request that Wayg restricts the processing of their information; and
• Right to submit a complaint to the National Information Technology Development Agency (NITDA).